1. 14-Day Money-Back Guarantee
We want your engineering and product teams to experience the real velocity boost of autonomous pod orchestration with complete peace of mind.
2. Subscription Cancellations
You may cancel your monthly or annual subscription at any time directly through your Workspace Admin settings or by emailing billing support.
Immediate or End of Period
You can choose to retain workspace access until your current billing period ends, or cancel immediately.
Zero Data Hostage
Your team retains 30 days after cancellation to download all project archives, tasks, and timesheet exports.
No Hidden Fees
We do not charge cancellation fees, account closing surcharges, or early termination penalties.
3. Payment Failures & Grace Periods
In the event of an expired card or transient billing error, we provide an automatic 7-day grace period with uninterrupted workspace access while you update your payment method. You will receive an email alert with a direct recovery link.
4. Requesting a Refund
To request a refund, submit an email with your workspace domain slug or account email to:
Billing Desk: billing@stackandcode.ai • support@stackandcode.ai
Refund Processing Time: 3 to 5 business days to original payment method